Return Policy
At Delta Home Appliances, we care about customer satisfaction and strive to provide the best shopping experience. Therefore, we offer a flexible and clear return policy as follows:
● 14-Day Return:
Customers have the right to return the product within 14 days of the purchase date, provided the product is in its original condition and unused, with the original packaging and invoice intact.
● Cases in which returns are not accepted:
Used products or products damaged due to misuse.
Products purchased as part of final sales.
Custom-made or personalized products.
● Steps to request a return:
Contact us via customer service or our official page during the return period.
Provide us with the order number and photos of the product's condition, if necessary.
After approval, the product will be returned to our specified address.
The product will be inspected, and a refund will be issued using the same original payment method within 7 business days (or the product will be replaced, as requested by the customer).
● Shipping fees:
The customer bears the shipping costs in the event of a return, unless the product is damaged or does not conform to specifications.